I really wasn’t planning on writing anything today having just written about my dismal pub experience from the weekend but it seems I’m on a bit of a hot streak when it comes to being disappointed. The day started off really well, rested and refreshed from a long weekend, a little shopping at Home Depot for supplies to finish up the job I’m working on and I ran into an old friend and did a little catching up. Lunch time rolled around and it was decided that Moxie’s was going to be our lunch spot for the day. It is within walking distance from our job in Surrey and I happened to have a gift card that I wanted to use up. Sounds good right? I have alway liked Moxie’s and I’m sure I will go back because this is the first time I have really been disappointed by something I have ordered there. For instance their Kitsilano Chicken Sandwich is fantastic. My partner in elevator destruction, Jeff, swears by the Buffalo Chicken Tenders and the Blackened New York Steak is alway great.
So what went wrong this time? I got a little too trusting, a bit to comfortable and maybe a little over-confident that a chain restaurant, when given the chance to create something with what seems like perfect ingredients, would actually get it right. Harsh words perhaps, but I stand by them. The target of my literary assault is the Lobster & Brie Grilled Cheese Sandwich. It sounded like it was going to be great, lobster and Brie grilled on sourdough with a spring mix salad with feta and balsamic vinaigrette dressing. I asked my server if she would recommend it and she told me she doesn’t like seafood(?) but it was a popular sandwich. Good enough for me.
My sandwich arrived and I was actually a little surprised at the amount of lobster in it which should have sounded alarm bells in my head. You simply don’t get that much lobster for $13 unless it’s canned or filled with something else. The Brie still had the rind on it which isn’t a problem as it is completely edible, but I can’t help but think that most customers that would eat at Moxie’s wouldn’t be aware of this and think that the cheese was either moldy or still had the “wrapper” on it. It pays to know your customer base and I don’t think the typical Moxie’s customer is eating a lot of Brie or other gourmet cheeses on a regular basis.
Back to the Lobster. This was the single most salty, fishy tasting thing I have ever eaten. I have eaten lake trout that was less fishy, I have eaten canned tuna that was less fishy and I have eaten pork rinds that were less salty. The sourdough had grilled onions “stuck” to it, for lack of a better description, that were black. I’m not sure if the lobster was canned or if it was old but it wasn’t fresh and it was over seasoned. To be blunt it was the worst lobster I have ever had.
The spring mix salad was just as disappointing. It was swimming in dressing and just as salty as the lobster, so when I said that the lobster was the saltiest thing I have ever eaten I should have included this salad as its equal. It was so salty that the feta cheese in it seemed flavorless. I drank 4 glasses of water just to try to wash the salty taste out of my mouth and when I returned to work I actually felt sick, which was cured by another bottle of water.
I want to finish by reiterating that I am normally a satisfied customer at Moxie’s and that I hope that this is a one time disappointment. The first place my wife and I ever went on a date was to this specific Moxie’s, the Guildford location, and it means a lot to us when we go back there. I work on a 3 strike system (unless you read my last post) and Moxie’s is 2 away from being off my list. I hope it doesn’t happen again.